Description
SGC Security Services are seeking highly organised and experienced professionals to join our Crowd Safety Team, delivering safety and security at some of the UK’s most exciting venues and events. From Premier League football and major concerts to festivals and world-class sporting events, you’ll play a key role in creating a safe, vibrant environment for both attendees and staff.
As a Crowd Safety Manager you will lead event-day safety operations, working closely with clients, stakeholders, and operational teams to ensure full compliance with legislation and best practice.
Duties/Responsibilities
- Part-time, seasonal role; events primarily take place during evenings and weekends
- Flexible travel to venues across the UK
- Ensure compliance with the Green Guide and the Safety of Sports Grounds Act
- Report to our Head of Crowd Safety and Events Manager
- Act as the primary point of contact for team members on event days.
- Deliver events alongside clients, events management team and operations team.
- Attend Event Liaison Team (ELT) meetings with clients and stakeholders
- Act as lead manager for larger events, working alongside Silver Command in the control room.
- Oversee event-day safety planning, crowd dynamics, and incident response
- Coordinate with stewarding teams and emergency services
- Maintain incident logs, complete reports, and support post-event reviews
- Drive continuous improvement in safety and security standards
Skills and Experience
Ideally, we’re looking for people with
A valid Door Supervisor (DS) licence (essential)
Experience working in a Head of Security, Safety Officer, Area or Operations Manager role.
Strong customer service and communication skills
Flexible availability, especially weekends and evenings
Professional, reliable, and able to exercise sound judgement
Strong leadership and people management skills
Excellent written and verbal communication skills
Capable of interacting with VIPs and senior management
Familiarity with counter-terrorism measures, emergency evacuation procedures, and public safety protocols
Experience working within large sports or entertainment venues preferred Understanding of legislation and guidance relating to crowd safety, such as the Green Guide and Safety Certification requirements
Ability to make quick, sound decisions under pressure and maintain composure during live incidents
Checkable work and personal history
Comprehensive knowledge of event safety management, crowd control, and stadium operations
Level 4 Spectator Safety Management qualification
First Aid Certificate; ACT, Ask Angela, and Drink Spiking certifications
Additional
Weekly, competitive pay
Access to an online training portal and funded training packages
Pension and PAYE rates
Cycle to Work Scheme
Fitness training and wellness resources
24/7 staff and family counselling service
Employee recognition schemes
Benefits
Minimum 5 hours shifts
Weekends/Evening
Ability to commute
Commitment to dedicated sites, with opportunities for work at other events
Pay rates vary by event / site
Interviews will be a 2 part process and will start week commencing : 6th March 2026
As a proud signatory of the Armed Forces Covenant:
“We are proud to pledge our support to our Armed Forces community and are delighted that our work within the security services sector has been recognised with this Gold Award.”
