During COVID-19, SGC Security Services worked with Blackpool Teaching Hospitals NHS Foundation Trust as their security partner. We delivered comprehensive NHS support services to the Trust’s stakeholders, patients, visitors and staff. This case study demonstrates our specialist approach to NHS security support services and healthcare security provision.
The Trust required not only security duties for the main hospital but also 1:1 bedwatch duties for mental health and dementia patients. The main security duties supplemented the Hospital Safety Team. We carried out patrols and fast bleep incident response to incidents across the Trust.
Furthermore, the 1:1 bedwatch cover was a very specialist role. We supplied officers trained in mental health awareness and dementia awareness. Additionally, we placed special emphasis on conflict resolution and physical intervention in a healthcare environment. The contract fluctuated between 168 and 4,500 hours per week depending on the needs of the Trust.
We acted as both a security consultancy and as a critical friend to the Trust. We served as their security sector expert on legislation, security risk planning, and conflict management. Moreover, we provided physical intervention training and policy writing. All our work was based around the safety and security of patients, staff and visitors. Additionally, we focused on asset protection and compliance with healthcare regulations.
Blackpool Teaching Hospitals NHS Foundation Trust, after many months of planning and working in partnership with SGC Security Services, developed a roadmap. This allowed a safer environment for patients, visitors and staff. Consequently, this partnership meant that the Trust had a robust security process to offer its stakeholders and clients that was more than just fit for purpose.
This collaboration between the Trust and SGC Security Services was mirrored at many other Trusts across the UK. Therefore, it became a shining example of best practice that could be adopted in any healthcare environment anywhere in the world.
Keeping patients, visitors and staff safe and secure whilst providing value for money to stakeholders was what the team at SGC Security delivered. We always delivered “Excellence as Standard” throughout this NHS support services partnership.
SGC Security Services are accredited under the Security Industry Authority, Approved Contractor Scheme (ACS) and are trusted to deliver business-critical functions on behalf of our customers in support of their products and services in true partnership if you would like to benefit from this approach to your Security needs contact now:
