This document has been produced by the United Kingdom Crowd Management Association (UKCMA) to highlight the issues and concerns facing the crowd management industry, in the context of public safety, and Public/Private Policing Initiatives.

There are systemic issues that require urgent stakeholder input and a long-term and comprehensive overhaul of the entire system.

Following months of work by the UKCMA to gather evidence, the aim of this document is to be a starting point for wider discussion: to identify the challenges and broaden the conversation, ensuring participation by a wider set of stakeholders.

The crowd management industry has a direct impact on public safety, which is why it is important to broaden the scope of participants involved in this conversation.

Only when senior-level representation is present can solutions be identified, developed, and delivered.

This is a pivotal moment for the industry: the results of the Protect Duty consultation, the findings of the Manchester Arena Inquiry and the long-term impacts of COVID-19 will all have financial and operational ramifications for anyone working, in any capacity, within the field of crowd management.

Please read the document below.

UKCMA Industry Challenges and Ambitions v1.0 21-08-11